Alternative Treatment Options Aimed at Treating Your Specific Needs

Insurance Information

Get Comprehensive Care at Our Scottsdale Integrative Medical Center

At the Arizona Center for Advanced Medicine, our goal is to offer continuing, optimum patient care without having a patient's treatment dictated by a third party; hence, we do not accept payment from insurance companies. Instead, we prefer to have a direct relationship with our patients and to give them the opportunity to make the final decision as to which treatments are most beneficial for them or for their children.

Call (480) 418-0220 today to speak in detail to the staff at our Scottsdale integrative medical center.

Seeking Reimbursement

Filing claims with insurance companies is a full-time job that requires a substantial amount of knowledge which Insurance Coders go to school to learn.

Paying cash for services is easy and fast. You may be surprised to learn that it can also be much less expensive than having your insurance cover the costs. One of our patients recently paid a $600 co-pay for a necessary drug that would have only cost her between $150 and $250 had she paid cash for it. She did not, unfortunately, discover this information until after the fact. The Wall Street Journal posted an article describing many more similar stories.

The staff at our Scottsdale integrative medical center has not been trained for this purpose; however, we do our best to comply with insurance requirements so that you can get reimbursement.

To help you in your quest for reimbursement we will do the following:

  • Any requests for additional forms from your insurance company will gladly be accommodated for a fee. This includes records, reports, tests, etc.
  • To avoid multiple fees, we will give the copied information to you to submit to your insurance company (along with their letter of request). We HIGHLY recommend that you only send copies of the documents, never the originals.
  • For prior authorization calls, we are happy to make the calls. We will charge you the regular office visit rates for the time spent making the calls, as we are not infrequently on hold for up to 20 minutes before speaking with a live person. There are times when it may be preferable (and less expensive) simply to pay for the medications for which you insurance company requires prior authorization.
  • We can refer you to third party billers who will submit claims for you. These individuals have been trained by the insurance industry, and are familiar with all the ins and outs of billing and coding. They can help you, for a small fee, obtain maximum reimbursement for your medical expenses with us. We have no financial interest in their work. We simply want to help you get the best reimbursement possible from your insurance company, for your legitimate medical expenses.

Please note that we frequently receive letters from insurance companies requesting records or different diagnosis codes, different CPT codes and additional information. We will give this additional information to you to submit to your insurance company; however, we will not send the information directly to the insurance company.

We ask that all patients complete our patient registration form, and read and sign our financial policy, prior to seeing the doctor(s). Any payment by insurance should be sent directly to you, the patient. Call your insurance company to request claim forms to submit for reimbursement.

About Blood Work

Regarding blood work and insurance reimbursement there are two options:

  • The one-stick option: the Arizona Center for Advanced Medicine can draw all the blood at once and send the tests to the appropriate labs for analysis. We can have the regular blood work billed to you directly by the lab (Sonora Quest) and then you may submit a claim to your insurance company for reimbursement, or contact Sonora Quest directly to give them your insurance information. Tests which are run in specialty labs will be charged to your account at the clinic, and you may request a HCFA form to submit to your insurance company for reimbursement.
  • The two-stick option: Dr. Grout can provide you with a LAB ORDER that you can take to the specific Lab, such as Sonora Quest or Theranos, and have them draw the regular blood work, and give them your insurance information up front. Please note that many commercial labs will only draw blood for test that they process (that is the first stick). Any other blood tests would then need to be drawn by your family doctor (if they are willing) or by the Arizona Center for Advanced Medicine (that is the second stick).

Contact us today to learn more about how our integrative medical center in Scottsdale can help.

Recent Testimonials
From Our Previous Patients

  • Definitely a game changer!

    “I just wanted to take a moment to email you to say thank you for your very detailed testing and even considering Lyme as a possible suspect to my ailments.* Had I not gone to see you I would have never even thought of Lyme as a reason for my weakness on my right arm and leg.* In your recommendations you had stated you wanted me to possibly get checked for Lyme and I asked and asked and not one insurance doctor would do the test.* Everyone said that there was no reason to check. Well, we moved to Virginia at the end of November and finally about three weeks ago the neurologist that I went to see for my migraines here tested me for Lyme. The results came back equivocal (1.10 on Elisa) and she simply stated that they found antibodies in my blood. And she started me on Doxycycline (100mg 2x day) for 21 days. I don’t know much about Lyme but will be seeing an infectious disease doctor on Wednesday. In the meantime, we had our newborn (born 1/21/13) tested with the Western blot and another test and per the pediatrician the results were negative. We will continue praying that he will not be affected. … Thank you very much for being that little guiding light that led us in the right direction.* Once again Dr.Grout, continue to do what you do.* You were definitely a game changer for sure.* *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    J.P.

  • Doctors that listen and care!

    “I am a chronic Lyme patient and on a very long road to recovery. I have seen many doctors. I can't count the times I have felt like I was on the clock or get my 15 minutes of attention and then pushed out the door. At ACAM I never feel that way, for the first time I feel hope, understanding and compassion from Dr. Grout and her amazing staff!”

    Gary Kuhl

  • I can now truly feel like the healing has begun!

    “I wanted to let you know that I am enjoying the Brain Advantage Program tremendously but it was not very enjoyable on Day One of the Program! This is just an FYI in case you have any of my relatives or close friends take the Brain Advantage Course and have similar results (which I hope they do not!)* During the first 30 minutes of the Brain Advantage Program I started hearing a tremendous amount of negative self talk, negative images and negative childhood thoughts. My mind started putting out messages like: “You stupid idiot, you can’t do anything right.” “No one wants to look at you or be with you.” “You can’t do it.” “You are so f____ed up!” I wanted to be invisible because each thought, fueled my low self-esteem and made me want to walk out your door and not come back. In fact, after I left and drove back to my hotel, I called my husband and spoke to him in an angry tone. I told him that “I was going to come back home to Overland Park, Kansas and that I didn’t want to be here at ACAM.” In fact I said, “I wasn’t going to even get my things from the hotel room, I was just going to leave all my stuff in the hotel and fly back home.” “I wasn’t going to return your calls because I didn’t like being here…..” The emotional pain was too much. But, MANY HOURS AND MANY TEARS LATER, I realized that these were most likely past tapes or childhood messages that I had heard in the past and they were not occurring right now at this moment. But boy, they felt like they were in the here and now. Somehow, later, by the grace of God, I returned to ACAM the next morning and Dr. Reese had me talk to a former client Martina, who had gone through some similar problems ….. So, after talking to Martina, then Stephanie and Chris, and then, in more serious depth to Dr. Steven Swerdfeger…. I was able to resolve and make sense of some of these EMOTIONS being stirred in my mind via The Brain Advantage Program.* And it is a good thing that all of this happened because I can now truly feel like the healing has begun (and the ADD is being solved.)* *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    CG

  • The technicians made me feel so comfortable.

    “I wanted to let you know that I had a really good experience with the whole process of scheduling the thermos and with the test itself. I always god a callback whenever I left a message lll and they were always so professional and friendly. The staff was flexible with working to meet my scheduling needs. They sent me all of the paperwork and prep instructsion ahead of time. They also were patient with waiting for the script from my doctor’s office the day of. And what a great experience the Thermo was in contrast to Mammos I’ve had in the past. The technicians explained everything very well, made me feel comfortable, and even played music while I was adjusting to the room temperature. The test went so smoothly, and I am relieved to have the results back so quickly. It all just reinforced my decision to opt for a Thermo rather than a Memmo.”

    T.B.

  • I thank God for Dr. Grout and for this facility.

    “I thank God for Dr. Grout and for this facility. With Dr. Grout’s diverse background she is many doctors in one.* I’ve been amazed by her professional medical expertise and also the team of doctors and nurses working together.* Fighting Lyme disease has not been a pleasant experience but Dr. Grout has always put me first in everything.* She does not do a “one size fits all” approach.* She is very attentive to each patient’s daily assessments.* The knowledge I have acquired from Dr. Grout will impact me for the rest of my life. *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    C.R.