Alternative Treatment Options Aimed at Treating Your Specific Needs

Insurance Information

Get Comprehensive Care at Our Scottsdale Integrative Medical Center

At the Arizona Center for Advanced Medicine, our goal is to offer continuing, optimum patient care without having a patient's treatment dictated by a third party; hence, we do not accept payment from insurance companies. Instead, we prefer to have a direct relationship with our patients and to give them the opportunity to make the final decision as to which treatments are most beneficial for them or for their children.

Call (480) 418-0220 today to speak in detail to the staff at our Scottsdale integrative medical center.

Seeking Reimbursement

Filing claims with insurance companies is a full-time job that requires a substantial amount of knowledge which Insurance Coders go to school to learn.

Paying cash for services is easy and fast. You may be surprised to learn that it can also be much less expensive than having your insurance cover the costs. One of our patients recently paid a $600 co-pay for a necessary drug that would have only cost her between $150 and $250 had she paid cash for it. She did not, unfortunately, discover this information until after the fact. The Wall Street Journal posted an article describing many more similar stories.

The staff at our Scottsdale integrative medical center has not been trained for this purpose; however, we do our best to comply with insurance requirements so that you can get reimbursement.

To help you in your quest for reimbursement we will do the following:

  • Any requests for additional forms from your insurance company will gladly be accommodated for a fee. This includes records, reports, tests, etc.
  • To avoid multiple fees, we will give the copied information to you to submit to your insurance company (along with their letter of request). We HIGHLY recommend that you only send copies of the documents, never the originals.
  • For prior authorization calls, we are happy to make the calls. We will charge you the regular office visit rates for the time spent making the calls, as we are not infrequently on hold for up to 20 minutes before speaking with a live person. There are times when it may be preferable (and less expensive) simply to pay for the medications for which you insurance company requires prior authorization.
  • We can refer you to third party billers who will submit claims for you. These individuals have been trained by the insurance industry, and are familiar with all the ins and outs of billing and coding. They can help you, for a small fee, obtain maximum reimbursement for your medical expenses with us. We have no financial interest in their work. We simply want to help you get the best reimbursement possible from your insurance company, for your legitimate medical expenses.

Please note that we frequently receive letters from insurance companies requesting records or different diagnosis codes, different CPT codes and additional information. We will give this additional information to you to submit to your insurance company; however, we will not send the information directly to the insurance company.

We ask that all patients complete our patient registration form, and read and sign our financial policy, prior to seeing the doctor(s). Any payment by insurance should be sent directly to you, the patient. Call your insurance company to request claim forms to submit for reimbursement.

About Blood Work

Regarding blood work and insurance reimbursement there are two options:

  • The one-stick option: the Arizona Center for Advanced Medicine can draw all the blood at once and send the tests to the appropriate labs for analysis. We can have the regular blood work billed to you directly by the lab (Sonora Quest) and then you may submit a claim to your insurance company for reimbursement, or contact Sonora Quest directly to give them your insurance information. Tests which are run in specialty labs will be charged to your account at the clinic, and you may request a HCFA form to submit to your insurance company for reimbursement.
  • The two-stick option: Dr. Grout can provide you with a LAB ORDER that you can take to the specific Lab, such as Sonora Quest or Theranos, and have them draw the regular blood work, and give them your insurance information up front. Please note that many commercial labs will only draw blood for test that they process (that is the first stick). Any other blood tests would then need to be drawn by your family doctor (if they are willing) or by the Arizona Center for Advanced Medicine (that is the second stick).

Contact us today to learn more about how our integrative medical center in Scottsdale can help.

Recent Testimonials
From Our Previous Patients

  • Definitely a game changer!

    “I just wanted to take a moment to email you to say thank you for your very detailed testing and even considering Lyme as a possible suspect to my ailments.* Had I not gone to see you I would have never even thought of Lyme as a reason for my weakness on my right arm and leg.* In your recommendations you had stated you wanted me to possibly get checked for Lyme and I asked and asked and not one insurance doctor would do the test.* Everyone said that there was no reason to check. Well, we moved to Virginia at the end of November and finally about three weeks ago the neurologist that I went to see for my migraines here tested me for Lyme. The results came back equivocal (1.10 on Elisa) and she simply stated that they found antibodies in my blood. And she started me on Doxycycline (100mg 2x day) for 21 days. I don’t know much about Lyme but will be seeing an infectious disease doctor on Wednesday. In the meantime, we had our newborn (born 1/21/13) tested with the Western blot and another test and per the pediatrician the results were negative. We will continue praying that he will not be affected. … Thank you very much for being that little guiding light that led us in the right direction.* Once again Dr.Grout, continue to do what you do.* You were definitely a game changer for sure.* *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    J.P.

  • I cannot thank you enough for what you have done for my Son.

    “Do you remember us? You treated my son … years ago. I have since that time talked about your practice to everyone and anyone who will listen to me. I believe a couple of friends have brought their children to you as well. So just wanted to let you know that [he] was recently accepted into the University of Arizona. Another success story for you.* I am sure your practice changed his life.* I cannot thank you enough for what you have done for my Son. I wish you many, many years of continued success.* Be well and keep healing.* *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    S.V.

  • I'm So Thankful That I'm Doing Well!

    “Hello Dr. Grout! Hope all is well there AZCAM. I think about you all often. I'm happy to say that I'm doing very well, and will schedule another phone consultation when, and if, I have questions or have something to report regarding my health. I'm so thankful that I'm doing well (including gaining some weight & muscle back), and thank you again for making the treatment for Lyme available!* It's been a Godsend for me!!! *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    CF

  • Never in my life had I met a doctor that was so knowledgeable and thorough.

    “You so kindly took the time to talk with me about all of my concerns and you honestly left no stone unturned! Never in my life had I met a doctor that was so knowledgeable and thorough.* *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    L.S.

  • I am so thankful to you this Thanksgiving weekend for giving me my health and my life back!

    “I am so thankful to you this Thanksgiving weekend for giving me my health and my life back! Good news- I am still good and not reacting to fluorescent lights anymore. Also I seem to be reacting to chemicals less than before. I have lost that totally grounded feeling, but no more panic attacks and I can work all day without any neurological symptoms. I have had no neuro symptoms at all since I had the [Chiren] treatment in September. This is so amazing!!! I can even drink coffee and wine in small amounts now. Yeah! But have to stick to the gluten free/dairy free diet because I now get asthma symptoms when I eat anything that has gluten or dairy in it. Also my stomach can’t handle dairy any more since I’ve been off it so long. So I can’t put milk in my coffee – oh well. Had a few no-nos yesterday for the holiday and am feeling it in my chest today. Also itching- ears, eyes and skin on my face. Weird- it’s almost like I get when I am exposed to a cat. The best thing is that I am not getting any neurological symptoms anymore and I feel totally normal. I can handle a little respiratory reaction every now and then and I have my inhaler if I get into any breathing trouble. So far it has been mild and just annoying. My whole family is now gluten free and everyone is doing great! No one has been sick for the last 6 months. : ) My son, off gluten, is amazing. He just brought home a report card of straight A’s and has no more twitching or tics. *Disclaimer: There is no guarantee of successes for any given medical treatment. Each individual is unique and may respond differently to our medical services, meaning results may vary for each person.”

    Patient MDC